A Behind the Scenes Tour of the Frisch’s Commissary


A Behind the Scenes Tour of the Frisch's Commissary

I was invited to learn a little more about the food prepared for Frisch’s on a behind the scene tour at the Commissary and Processing Center. Frisch’s Big Boy is a chain that has 121 locations in Ohio, Kentucky, and Indiana. One of my favorite parts about fall is the food, and pumpkin pie is at the top of my list. I was really excited to learn more about the process of making Frisch’s award winning pies.

Our tour started in the test kitchen where we learned more about the Commissary from Greg Grisanti who is the Director of Research & Development for Frisch’s. I honestly had no idea that Frisch’s made 80% of their food in house. The more he shared, the more I appreciated the detail that goes into making the menu items at Frisch’s. We learned that the food is fresh and never frozen. Soups are made fresh with no preservatives, they make all of their bread except for their buns, they have a spice room, their own produce department, and own their own truck fleet. They also update their stores every 5 years.

Frisch's Commissary Tour

Next, we put on some fabulous hairnets and started our tour. We learned that Frisch’s Big Boy has been baking pumpkin pies from the same closely guarded secret recipe and the best-available, highest-quality ingredients for more than 50 years. Even during our tour, our guide didn’t give away all of the secrets. They only use 100% pure pumpkins in their pies and their crusts are made fresh daily. The pies are made in small batches each day to ensure the highest quality which means that they are fresh, never frozen. There are over 45,000 pumpkin pies made over the Holiday Season! If you have tried a slice of their pie, you know why.

Group shot of Cincinnati bloggers at Frisch's Commissary

Whole Frisch's Pumpkin Pie

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Frisch's Commissary Tour 7

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It was really interesting to see the pie making process in action. The pies are each filled to a predetermined level of the pie crust inside the oven before they bake using a special filling rod.

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Frisch's Commissary Tour 2

During our tour, we learned more about the onions used for the onion rings. The onions are from a special size of seed from onions grown in Oregon and Idaho. Here is a tip for the next time you eat an onion ring, a clean bite means that it’s a fresh onion, a stringy bite means that it was a frozen onion.

When given the opportunity to visit the onion room filled with onions as tall as you are,  you might as well take a selfie right??? What’s amazing is that someone is in that room while a machine is slicing the onions each day.

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We were given a pumpkin pie as a souvenir from our adventure and I must confess that I ate my designated slices as soon as I got home. All of that talk about onion rings and Big Boy sandwiches also meant that I couldn’t think of any other options for dinner. I talked my husband into getting the onion rings and of course I had to dip my fries in the Frisch’s special tartar sauce that is made without sugar.

Frisch's pumpkin pie 2

Frisch's Pumpkin pie

Frisch's Big Boy

Do you know someone who deserves a little extra recognition?

Frisch’s Big Boy wants to reward people with one of their FREE award-winning pumpkin pies!

Did a grocery store employee go the extra mile and help you to your car with heavy groceries? Did your son’s teacher stay after school to help him understand his math homework? Who do you know that has earned recognition?

Nominate them to win a pumpkin pie today on Frisch’s Facebook page. It only takes a minute.

From October 19 to November 21, 2015five winners will be selected each week.

Everyone knows someone who deserves a FREE Frisch’s pumpkin pie! Send us those nominations!


Craving a pumpkin pie yet?

Whole pumpkin pies are available at Frisch’s Big Boy restaurants via carry out or drive-thru. Slices of pumpkin pie are available for dine-in, carry out or drive-thru. A slice of pumpkin pie is priced at $2.70, and a whole pumpkin pie at $10.25.

You can order your holiday pies today! Go to to find your closest location.



Thanks to Frisch’s for providing a gift card for helping get the word out.

2 thoughts on “A Behind the Scenes Tour of the Frisch’s Commissary”

  1. I believe their buns have preservatives my son is allergic to certain preservatives and every time we had eaten there he has gotten major stomach cramps and diarrhea

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